What is the most important thing a plumber needs to know to be sucessfull in Cincinnati?
Ive started my business in Cincinnati and I want to know , if I want to keep my customers happy what should I do.
Tags: Cincinnati, important, know, most, needs, plumber, sucessfull, thing
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January 19th, 2011 at 10:21 pm
you ask for this one, But I would say his JOB
January 19th, 2011 at 10:28 pm
Stop the leaks.
Prevent the leaks.
Offer free or very inexpensive evaluation of plumbing especially when someone is buying a new place.
Show up when you say you will.
Be available at a reasonable rate for those “emergency” times – at night and over the weekends and holidays.
Give referrals to other specialists – say, HVAC guys, or someone who can fix that washer and dryer – that you know are reliable, reasonable people.
When you don’t know the solution, SAY SO – and know whom to call to get the problem fixed.
CLEAN UP WHEN YOU ARE DONE.