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What is the most important thing a plumber needs to know to be sucessfull in Cincinnati?

Ive started my business in Cincinnati and I want to know , if I want to keep my customers happy what should I do.

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2 Responses to “What is the most important thing a plumber needs to know to be sucessfull in Cincinnati?”

  1. mike67333 said :

    you ask for this one, But I would say his JOB

  2. Der Lange said :

    Stop the leaks.

    Prevent the leaks.

    Offer free or very inexpensive evaluation of plumbing especially when someone is buying a new place.

    Show up when you say you will.

    Be available at a reasonable rate for those “emergency” times – at night and over the weekends and holidays.

    Give referrals to other specialists – say, HVAC guys, or someone who can fix that washer and dryer – that you know are reliable, reasonable people.

    When you don’t know the solution, SAY SO – and know whom to call to get the problem fixed.

    CLEAN UP WHEN YOU ARE DONE.




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