How else can one improve on the service design of a full-service Laundromat?

At present, my full-service Laundromat offers wash and dry, dry cleaning, and pressing services. What else can I offer to improve my business?

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2 Responses to “How else can one improve on the service design of a full-service Laundromat?”

  1. Jay said:

    employees who are nice

  2. Stevie said:

    Here in Vegas they have services that actually wash and dry your clothes for you. They charge per pound. It’s not “dry cleaning.” This is average, everyday clothes.

    *EDIT –

    In addition…as a single mother I’ve always wished laundromats had “play areas” for children.

    In the laundromats back home in Hawaii…there are video arcade games to occupy yourself while waiting.

    Oh…and in the laundromats back home…the owners usually offered an array of snacks and refreshments that customers could purchase while they wait. Like chips, cookies, sodas, etc.




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